CALL US TODAY

757.223.0300  

 
 

We have the Solutions

FAQ

Frequently Asked Questions

This collection of frequently asked questions provides brief answers to the most common questions about Ethereal Cupcakes. It is our hope that this page contains all the answer(s) to your question(s), but if not please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Are all flavors available until you close?

  • We bake fresh throughout the day. We do on occasion run out of certain flavors. After 6pm we begin to sell out, please call us after 6pm to ensure your favorite flavor is still available at (757) 223-0300. Thank you.

How much are your cupcakes?

  • Ethereal Cupcakes are $3.25 ea., or $19.50 ½ doz., or $39.00 per doz.
  • Alcohol infused Ethereal Cupcakes are $4.25 ea., or $25.50 per ½ doz., or 51.00 per doz.
  • Mini Ethereal Cupcakes are sold by special order only, minimum order 2 dozen are $35.00
  • Colossal Ethereal Cupcake is $45.00 ea.

 

Does Ethereal Cupcakes and Coffee Shoppe offer mini cupcakes?

    • YES! Mini cupcakes are available in increments of two dozen per flavor by special order only. The price for two dozen mini cupcakes is $35.00 A 72 hour notice is appreciated.

Does Ethereal Cupcakes and Coffee Shoppe deliver?

    • Yes, the first 3 miles are free, then $3.00 per mile there after.this time, the minimum delivery is 1 dozen or more.

How early can I have my cupcakes delivered?

    • Monday through Saturday our earliest two-hour delivery window is 11:00AM to 1:00PM. Our latest delivery window is 4:00PM to 6:00PM.

Can I have my cupcakes shipped to me?

    • Not at this time however US shipping will be available soon..

Do I need to order my cupcakes in advance?

    • For an order of a dozen cupcakes or more, we recommend that you call us in advance to ensure that the cupcakes you want are available! We kindly request payment in advance for reserved orders. We also request that you allow 72 hours notice for fulfillment.

Can I order a flavor that is not normally available on the day I will be picking up my cupcakes?

    • Unfortunately, we are only able to offer the selection of flavors available on the day of your order. However, we do make exceptions for orders placed 72 hours in advance and large catering orders. Please contact one of our cupcake associates for further information.

Do you offer any vegan, gluten-free or sugar-free cupcakes?

    • We understand, and steadfastly believe that accommodating food allergies shouldn't have to also require sacrifices in taste. We are dedicated to the philosophy that great taste from all natural ingredients should extend to our products for individuals with food allergies. Therefore, we are happy to offer a vegan, gluten-free and Sugar-free selection on their specific baking days. Please check our daily menu to see what’s being offered that day. However, we bake with flour, dairy, sugar, peanuts and walnuts on the premises, so Ethereal Cupcakes is not recommended for those with severe allergies to these ingredients. Please feel at ease to call us for more information!

Is Ethereal Cupcakes and Coffee Shoppe a nut-free kitchen?

    • Ethereal Cupcakes and Coffee Shoppe is NOT a nut-free kitchen. Several of our flavors use peanuts, pecans or other nut products. We recommend that customers with severe nut allergies err on the side of caution and not eat our cupcakes.

How do I care for my Ethereal Cupcakes?

    • Ethereal Cupcakes are best when enjoyed at room temperature. Since our cupcakes are baked fresh daily with no artificial flavors or preservatives we encourage you to enjoy them at their freshest, on the day of purchase. If you cannot enjoy on the day of purchase, we ask that you store your cupcakes in an airtight container in the refrigerator.

What forms of payments do you accept?

    • We accept most major credit cards and cash.

Does Ethereal Cupcakes Support fellow Hampton Roads local businesses?

  • We're proud to call Hampton/Newport News our home and we believe in supporting other Hampton Roads area business owners. We are aggressively available to assist with fund raisers and we offer discounts to ALL appropriate sectors. We encourage you to stop in and discuss how we might be able to be of assistance to you.

Will Ethereal Cupcakes and Coffee Shoppe donate to my charity?

    • Ethereal Cupcakes and Coffee Shoppe will review donation requests received via email or US mail only. We cannot accept requests submitted via phone or walk-in. Please print and complete the request form and send to Ethereal Cupcakes and Coffee Shoppe via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or mail to our

      Peninsula Town Center address.

Don't see your questions?

    • Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

end faq